Video conference

Video conference via video conference system

Using virtual meeting rooms

Video conference equipment (Tandberg) is available in the ARC meeting room (bldg. 1540, room 020). If you want to use it, please book the room via the Outlook calendar.

ARC has two virtual meeting rooms hosted by Scopia. This system can handle 12 callers simultaneously

  • Start the videoconference system by pressing VK on the little white box to the left of the screen
  • Find ARC Meeting Room in the contacts list (or call IP address 109.105.113.228)
  • Enter the meeting ID 620012# (ARC room 1) OR 620104# (ARC room 2)

 

Direct calls between video conference systems

It is possible to establish calls directly between video conference systems, however, computers cannot participate in such calls using Scopia. 

  • If you want to place calls directly to 1540-020 from inside AU, call 1540020.
  • If you want too place calls directly to 1540-020 from outside AU, call 1540020@130.225.0.58
  • This system can handle up to 4 callers at the same time.

 

Troubleshooting

  • General problems: contact AU IT support, phone 8715 4010 (Aarhus) or 8715 5050 (Roskilde)
  • Specific trouble with Scopia: call Thorkild Jensen at DeIC: +45 3588 8235 / +45 2363 9824

 

Tandberg quick guide (Danish)

Tandberg quick guide (English)

Video conference via computer

To participate in a video conference from you computer you must log on to the ARC virtual meeting room.

You need to install software on your computer - this will happen automatically when you log on. The installation takes a couple of minutes. Make sure to do this before the scheduled meeting!

Windows

If you have used this service earlier

  • Log into the virtual meeting room using Scopia Desktop
  • Enter your name (will be displayed on the screen of other participants)
  • Enter the meeting ID: 620012

If this is the first time you use this service

  • Click Scopia Desktop to install the software
  • Click the blue INSTALL button at the bottom of the window
  • Make sure to grant Scopia all the rights it may ask for!
  • After installation enter your name and the meeting ID 620012

Adjust microphone and camera settings

  • Select Adjust audio and video devices and the window below opens (if not, see note below)
  • Click Start audio test to test your audio
  • If changes are needed deselect the Automatically select the best device and select the device you want

Depending on your browser settings this window may not open. If so click the icon in the bottom right of the screen and right click the conference client icon. Select Settings and the Settings-window will open

The settings cannot be changed during the call.

MAC

If you have used this service earlier

  • Log into the virtual meeting room using Scopia Desktop
  • Enter your name (will be displayed on the screen of other participants)
  • Enter the meeting ID: 620012

If this is the first time you use this service

  • Click Scopia Desktop to install the software
  • Click the blue INSTALL button at the bottom of the window
  • Make sure to grant Scopia all the rights it may ask for!
  • After installation enter your name (will be displayed on the screen of other participants) and eter the meeting ID 620012

Adjust microphone and camera settings

Changes to audio and video settings can only be made during the call.

  • Click the info button and select Client Settings
  • Select the Audio or Video tab and select the devices you wish to use

Troubleshooting